Privacy Statement

TheCostumer.com has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Web site: TheCostumer.com

TheCostumer.com does not knowingly collect personal information from children under 13 years of age.

Information Automatically Logged
We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is also used to gather broad demographic information for internal use only.

Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Personal Information: Newsletter
If you choose to subscribe to our newsletter by providing us with your email address, we will never share that email address with anyone. You must be 14 years or older to signup for our newsletter. Out of respect for our users privacy we provide a way to opt-out of these communications. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

External Links
This site contains links to other sites. TheCostumer.com is not responsible for the privacy practices or the content of such Web sites.

Security
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.. Any data that is stored on our server is treated as proprietary and confidential and is not available to the public.

Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from us by clicking here.

Children's Guidelines
We care about children and understand that they have special privacy needs. Therefore, we have adopted the following privacy policy regarding children:

We will not knowingly collect personally identifiable information from anyone 13 years or younger.

We will NOT give the child access to unmonitored chat rooms, message boards, email accounts, or other services that would give the child the ability to publicly post or otherwise distribute personally identifiable information without prior verifiable parental consent.

When verifiable parental consent is not obtained, we will only use the online contact information (such as email) to:

Respond directly to the child's request on a one-time basis and not use that information to re-contact the child for other purposes.

Request the name or online contact information of a parent for the purpose of obtaining verifiable parental consent or providing parental notification.
Respond more than once directly to a specific request from a child and not used to re-contact the child for other purposes. We will use our best efforts to provide parental notification, which will include the nature and intended use as well as an opportunity for the parent to prevent the use of the information and participation in the activity.

We will NOT entice the child to divulge more information than is needed to participate in any activity, game, or service.

We will provide the parent a description of the specific types of a personally identifiable information collected from their child upon request. We will allow the parent to refuse further use or future online collection of personally identifiable information and provide a way for a parent to obtain any personally identifiable information collected from their child.

We will provide notice to children in age appropriate terms of what personally identifiable information is to be collected.

We will NOT knowingly provide any links to Web sites that are unsuitable for children.

We will encourage children to get their parent's permission before sharing personal information online.

Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done by emailing our Customer Support by clicking here. [Or, contact us by postal mail or telephone at the contact information listed below].

Phone: Toll-free 1-877-218-1289 

Mail: The Costumer Inc.
        Catalog/Internet Sales
        1995 Central Avenue
        Albany, NY 12205

Parents
TheCostumer.com does not knowingly collect personal information from children under 13 years of age. Parents have the right to review and delete their child's information that may have been submitted. You may do so by utilizing the information in the choice/opt-out section above, or contact us by clicking here.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us by clicking here.